Question 1

How should I address concerns models raise before the shoot?

Garion Hall · Accepted Answer

Concerns models raise tends to fall into three main categories;

Concerns about doing the work at all;
Concerns about how the shoot day works;
Concerns how the content will be distributed

Concerns about doing the work at all

For example, “I am not sure if this shoot is right for me…”, or “Can I wear a mask in the shoot?”. These should be referred back to the Model Liaison, as the Shoot Producer is not expected to spend time with models discussing these fundamental issues (and, they may not know the best way to deal with those sorts of questions). These sorts of issues are usually identified earlier in the onboarding and shoot booking process, so should rarely come up with a Shoot Producer. Always update the MDB when the model asks questions like this, with the model’s question, a summary of what the model was told, and how the model reacted.

Concerns about how the shoot day works

For example, “I have bad knees, will I need to kneel much during the shoot?”, “Can I bring some food of my own?”, “I’d now prefer to do the softer level on the shoot day…”. These are issues the Shoot Producer is expected to handle, and is well-prepared to (however, asking The Collective for support is always fine). The Shoot Producer considers when the answer should be addressed in a public environment (that is, with other models present), or discussed privately. When a model has raised these concerns, the Shoot Producer alters their approach for the shoot to ensure the model is comfortable. Most requests are reasonable and should be accommodated if the shoot quality will not be affected, and the shoot day length will remain acceptable. The model should be consulted a few times during the shoot, to ensure her concern is being addressed to her satisfaction. For example;

Hey, at the start of the day, you mentioned you had some knee problems, how are these poses for your knees? Let me know if we need to adjust, it’s no problem.

This reinforces to the model that the SP heard her concerns, and is concerned about her comfort. Models who feel cared for and listened to are more likely to be engaged in the process and make a good shoot (and refer their friends in the future!). However, some model requests can mean the shoot result will be compromised, for example;

The model asks that her buttocks never be shown because they are “looking fat today”.

Our customers are paying to see buttocks (in part), so delivering a Solo shoot with no images of the model from behind is a problem.

The Shoot Producer reaches out to The Collective for advice, and we decide together that the shoot must be rescheduled to a time when the model feels better about herself.

Concerns how the content will be distributed

Similar to models concerns about doing the work at all, concerns models raise about this distribution of shoot media, the privacy of their data and related matters should be moved to the Booking Model Liaison. However, these things usually come up well before the shoot day, and are dealt with at that time.

Question 2

How should I address concerns models raise before the shoot?

Garion Hall · Accepted Answer

Concerns models raise tends to fall into three main categories;

Concerns about doing the work at all;
Concerns about how the shoot day works;
Concerns how the content will be distributed

Concerns about doing the work at all

For example, “I am not sure if this shoot is right for me…”, or “Can I wear a mask in the shoot?”. These should be referred back to the Model Liaison, as the Shoot Producer is not expected to spend time with models discussing these fundamental issues (and, they may not know the best way to deal with those sorts of questions). These sorts of issues are usually identified earlier in the onboarding and shoot booking process, so should rarely come up with a Shoot Producer. Always update the MDB when the model asks questions like this, with the model’s question, a summary of what the model was told, and how the model reacted.

Concerns about how the shoot day works

For example, “I have bad knees, will I need to kneel much during the shoot?”, “Can I bring some food of my own?”, “I’d now prefer to do the softer level on the shoot day…”. These are issues the Shoot Producer is expected to handle, and is well-prepared to (however, asking The Collective for support is always fine). The Shoot Producer considers when the answer should be addressed in a public environment (that is, with other models present), or discussed privately. When a model has raised these concerns, the Shoot Producer alters their approach for the shoot to ensure the model is comfortable. Most requests are reasonable and should be accommodated if the shoot quality will not be affected, and the shoot day length will remain acceptable. The model should be consulted a few times during the shoot, to ensure her concern is being addressed to her satisfaction. For example;

Hey, at the start of the day, you mentioned you had some knee problems, how are these poses for your knees? Let me know if we need to adjust, it’s no problem.

This reinforces to the model that the SP heard her concerns, and is concerned about her comfort. Models who feel cared for and listened to are more likely to be engaged in the process and make a good shoot (and refer their friends in the future!). However, some model requests can mean the shoot result will be compromised, for example;

The model asks that her buttocks never be shown because they are “looking fat today”.

Our customers are paying to see buttocks (in part), so delivering a Solo shoot with no images of the model from behind is a problem.

The Shoot Producer reaches out to The Collective for advice, and we decide together that the shoot must be rescheduled to a time when the model feels better about herself.

Concerns how the content will be distributed

Similar to models concerns about doing the work at all, concerns models raise about this distribution of shoot media, the privacy of their data and related matters should be moved to the Booking Model Liaison. However, these things usually come up well before the shoot day, and are dealt with at that time.