Some models are inquisitive, and will ask many more questions than are strictly relevant to the shoot being made today. Sometimes, models will ask questions their Shoot Producer is not qualified to answer. For example;
- How much money does the company make?
- How many customers does the website have?
- How much do Affiliates get paid?
- How do you find new models?
- How much is my shoot worth?
Generally, we encourage models to ask questions about us – the more informed models are about us, the more comfortable we hope they will feel on their shoot (and we hope that will result in shoots where the model is more relaxed and does a better job). But, some information is secret, and some can only be shared in the abstract.
It’s no problem to admit ignorance to such a question, and refer the model to the Owner of the company (the Owner quite enjoys interacting with models in this context, and will always respond to emails and WhatsApp messages).
If the model asks things the SP does know the answer to, it’s always fine to answer, so long as you’re not breaching someone’s confidentiality (for example, details about another model, contractor or the Owner) – more info on details about other people it’s appropriate to share with models.
It’s also fine to send the model to FAQ’s that are not intended for models, for example, to sp.abbywinters.com (for Shoot Producers), support.abbywinters.com (for customers), or careers.abbywinters.com (for prospective employees or contractors).
It’s fine with us if you choose to share what you get paid for making a shoot (we publish it on our site for prospective Shoot Producers, so it’s not really secret). But it’s also fine if you choose not to answer the model’s questions about this.