See related FAQs;
- Who are The Collective?
- What on-set situations am I required to notify The Collective about?
- When should I not contact The Collective?
- What should I do if The Collective are not contactable?
What should I do if The Collective are not contactable?
While The Collective aims to have someone be available 24/7/365, that’s not always possible.
Despite our global nature, we’re still a small company, and it’s possible there’s no one available when a Shoot Producer needs support. For example, someone has a doctor’s appointment and another person is asleep.
In those circumstances, Shoot Producers are expected to make an independant decision that is;
- Best for the Company, ethically making an excellent shoot for customers; and
- Best for the model, helping them feel safe, listened to and cared for (so they are more likely to come back for more shoots, and refer their friends to us becasue she had such a good time).
Some questions the Shoot Producer can ask themselves when analysing this situation include;
- Does the model’s appearance look neat, clean wholesome, healthy, happy?
- Will shooting under todays circumstance lead to shoot assessment areas being rushed or skipped?
- Can the SP bring back a shoot that will completely satisfy customers?
- Will it be necessary to compromise the quality of the shoot by “shooting around” this issue? (do not do this)
- Will the model feel proud of how she appears in the content?
Shoot Producers are responsible for their decisions, but if they try to contact The Collective and do not get a timely response, they have permission to act as they see fit (within the broard guidelines above) and the Company will support the Shoot Producer’s decision.
The outcome of the decision should always be reported to The Collective.